1. Provider
Rentals are supplied by phrexia.com, LLC (EDRPOU 14318544), 15 Khreshchatyk St, Business Center, Kyiv, 01001, Ukraine. Legal entity, registered address, registration number and contact details are disclosed before ordering under Article 7 of Law of Ukraine No. 675-VIII "On Electronic Commerce" dated 3 September 2015.
2. Eligibility, documents and zones
You must be 18 or older and show a valid passport or ID and, where required, a driving licence held for at least one year. Use, park and return vehicles only in the zones shown in the app; out-of-zone use or parking may incur the fees shown at booking.
3. Prices, deposits, taxes and damage
Prices are in UAH and include applicable taxes unless stated otherwise. A refundable security deposit may be blocked on your payment card. phrexia.com is a single tax payer, so VAT is not charged by default. You are liable for loss, theft or damage beyond fair wear and tear, charged at the assessed repair or replacement cost with an invoice on request. Duration, extension, late-return, delivery and out-of-zone fees appear before confirmation.
4. Bookings and cancellation
Before confirmation we provide pre-contract information and confirm the electronic contract terms under Law of Ukraine No. 3153-IX "On Consumer Protection" dated 10 June 2023 and Law of Ukraine No. 675-VIII "On Electronic Commerce" dated 3 September 2015. Cancellation and refund rules are shown at booking.
5. Obligations and complaints
Obey traffic law, do not sublet or modify vehicles, and report incidents immediately. Complaints: contact@phrexia.com, +380 988 536 2839. Nothing here waives your statutory rights or remedies under Law of Ukraine No. 3153-IX "On Consumer Protection" dated 10 June 2023.